We understand that your dress is more than fabric and beading – it represents the dreams you have for your special day, and memories that will last a lifetime. We listen to and embrace your vision for how you wish to look on the most important day of your life, and put all our skill and care into making it happen for you.
We offer professional tailoring & alteration services on site. Our staff is a team of seamstresses with countless years of experience in the bridal industry. Our fine craftsmanship clearly exhibit sophistication and elegance. We can add a dramatic touch to a bridal gown such as beading, laces, and straps exquisitely handmade to make it extra special. We pride ourselves on putting the utmost care into every stitch. No matter what is the occasion, tailoring your dream to perfection is our specialty.
Booking an appointment is simple and fittings are always a fun, personalized experience. We invite clients to visit our boutique to experience the personalized experience that makes us one of the favorite bridal boutiques in Vancouver, BC.
PROCESS & POLICY​
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Alterations are a separate cost and work by appointment only. Alterations will be needed as the garments ordered are not custom made for your measurements.
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A quotation for the work required on the dress will be provided. 50% deposit will be required at your first fitting and remaining balance of the alteration fees are due and payable in full at the last fitting.
Clara Couture Bridal is not responsible for the fit or additional costs (alterations or materials needed) due to weight loss/gain, pregnancy or plastic surgery. Please try your garment immediately after pick up in store or at home. If your garment needs adjustment, please bring in back with your receipt in within 2 business days.
All alteration fittings require a scheduled appointment. We recommend for wedding gowns, ten (10) weeks prior to your wedding or travel date for your first appointment. Any alteration request given four (4) weeks time or less notice, a $250 rush fee will apply. We reserve the right to refuse any last minute request.
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Shoes and undergarments (including but not limited to: slip, bra, and spanx) must be decided upon, purchased and brought to the first fitting and all proceeding fittings.
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Due to the high demand of our alteration service during the wedding season, please get in touch with us at least 10 weeks prior to your wedding date to avoid any disappointment.
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Please note there is no refund for the services confirmed. Should you decided to cancel the job order before we proceed with the alteration, a $50 pinning fee will apply to the service provided and we can only issue a credit note on the remaining balance for your future use. If the alteration work is already in progress, no refund or credit note can be issued. Clients are required to fulfill the service agreement and settle the remaining balance at pick up.
For any gown purchase at Clara Couture Bridal pressing is included once with the service of alterations completed at Clara Couture Bridal. If you would like the wedding gown pressed more than once there will be an additional charge of $50 apply.
For gown not being purchased at Clara Couture Bridal, pressing is not being included with the alteration service. If you would like the wedding gown pressed there will be an additional charge of $50 apply.
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Alterations are a separate cost and work by appointment only.
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Kindly dry clean or wash all clothing before bringing in for alteration.
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Payment for the alteration will be due in full at the time of pick up.
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Same day service (Rush order) is $20 +tax extra per item.
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Please try your garment immediately after pick up in store or at home. If your garment needs adjustment, please bring in back with your receipt in within 2 days.
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Garments must be picked up no later than the scheduled pick up time.
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We will not be responsible for unclaimed garments left over one month.
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In order to avoid any measurement mistakes, client is responsible to bring the proper footwear so we can make the right measurements for our alteration service.
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We reserve the right to refuse any type of garment/service.
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We will do our best to keep prices at the lowest possible. However, Pricing can vary depending on the material, work, and design of each unique item. PLEASE INQUIRE ABOUT AN ESTIMATE BEFORE YOU LEAVE YOUR ITEMS!
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We will not guarantee proper length if you don’t have the right footwear at the time of fitting. Therefore, extra charge may apply to re-adjust.
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Unclaimed Garments: Garments must be picked up not later than 30 days from the date of receipt. Due to limited space available for storage, we will make periodic contributions and donate unpicked items. We are not responsible for garments left over one month.
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Due to the volume of alterations we perform, please allow minimum 5 to 7 business days for your order to be completed. However, depending on certain circumstances we may need more/less timing. Always inquire and we will be happy to set it accordingly to your needs