Clara Couture Bridal wants to help make your wedding gown search an experience to remember. To ensure that you receive the best possible level of service, our team offers a highly personalized appointment and undivided attention for our brides.
We recommend booking your appointment as soon as you have set the date for your wedding as this will give you plenty of time to find your dream dress and have it fitted perfectly to you. Our goal is to provide the highest level of service to all of our clients. In order to do so, a scheduled appointment will be required for trial as this ensures you a time slot, a dedicated bridal consultant and a change room available.
Please note due to our store space limitation, in order to ensure the safety of our clients & staff, we can only accommodate THREE guests per Bride max at each Private consultation appointment so we have space for social distancing. TWO guest max for Alteration or Fitting appointment.
A valid credit card will be required at the time of booking. In case of "No Show", a $30 non-refundable fee will be applied to the credit card on file.
Cancellation / Rescheduling of an Appointment
In order to be respectful all the brides in need, kindly email or call our boutique promptly if you are unable to attend an appointment. Clara Couture Bridal requires minimum of 48 hours notice to cancel a Premium or Saturday appointment booked and minimum 24 hours notice to cancel a weekday appointment booked so that your appointment time can be reallocated to another bride in need.
Appointments are in high demand, and your early cancellation will be much appreciated. Late cancellations will be considered as “No Show”.
"No Show" Policy for Appointment
A “no show” is someone who misses an appointment without cancelling it within a full working day (24 hours) for weekday appointment, two full working days (48 hours) for a Premium/Saturday appointment in advance or who fails to present at the time of a scheduled appointment. Fail to present to the schedule appointment and/or cancel in timely manner will result in the client being charged $30 for the "PRIVATE consultation appointment" booked or $100 for the "PREMIUM consultation appointment" booked.
If you have any questions or concerns, please do not hesitate to contact us. Looking forward to seeing you soon!
